Operational Effectiveness welcomes team members

Promoting and encouraging continuous improvement within SAMC is the aim of the 9882LEANBenAndMolly310x153 Department of Operational Effectiveness. The main focus of the department is to provide more value to those we serve. By encouraging staff to work together, SAMC can reduce waste, streamline processes, improve quality, increase morale, and support a healthy culture.

Department activities throughout the hospital include LEAN education and training, supporting LEAN efforts, and facilitating improvement events. In January, the department welcomed two new teammates.

Molly Thorvilson is originally from Seattle, Washington. She recently graduated from Auburn University with a degree in Health Service Administration with a minor in business and a minor in psychology.

Ben Tankersley is originally from the Dothan area. He graduated from Auburn University with a degree in Business Administration. More recently, he achieved an MBA from Troy University.

Thorvilson and Tankersley work with departments before, during and after improvement events to help support the teams and quantify the benefits.

Capturing the value of these improvements is vital to communicating the saved time, reduced steps, improved finances, and increased employee satisfaction to the rest of the organization.

Currently, SAMC has 125 LEAN Champions and is continuously developing more. These champions are challenged with improving the organization from all angles. The Operational Effectiveness team supports their efforts and celebrates progress.

SAMC have staff contributed 557 LEAN initiatives since project tracking began 2 years ago.

Youth Leadership Students visit SAMC

30 high school juniors recently visited the SAMC campus as part of their healthcare day with 0398YouthLeadershipDothan310x153 Youth Leadership Dothan, a  Dothan Area Chamber of Commerce program that orients emerging youth leaders to the dynamics of local government and  community affairs.

A number of the students attending had a connection with the Medical Center. Pictured, from left, are: Destiny Freeman, daughter of Fred Freeman, Nutrition & Food; Tianna Carroll, daughter of Clorisa Carroll, Laboratory Medicine; Hannah-Beth  Sanford, niece of Jerry Marler, Clinical Engineering; Bentley Hill, daughter of Kathy Hill, Finance; Juhi Shah, Teenage Volunteer; Auborn Shepard, son of Houston County Health Care Authority board member Lance Shepard; Victoria Herring, niece of  Michelle Herring Wells, RN, Emergency Services; Kalyn DelVecchio, niece of Krista Saunders, nurse at Hearts South; Shelby  Birdsong, niece of Mandy Faulk, Pre-Admission Testing; and Josh Beltran, son of April Zorn, CT Scan.

Sweet Tea Society has program

Cardiologist Srinivasa Chennareddy, MD spoke at a Sweet Tea Society event on Thursday, Feb. 6 at The Depot Off Main. Dr. Chennareddy 0384SweetTeaChennareddyTalkingWide310x153 discussed heart attack symptoms and what to do when you think a loved one is having a heart attack. As an accredited Chest Pain Center by the Society of Chest Pain Centers, SAMC is working to increase the survival rate among heart attack victims in the area.
Social hour followed the program and included a round of “Sanford and Son” trivia. Fred Sanford was always just an Aunt Esther visit away from having the “big one” as he clutched his heart and told his deceased wife Elizabeth that he was coming to join her.

The person who answered the most questions correctly received a romantic dinner for two on Valentine’s Day and a complete DVD set of Sanford and Son episodes.

Denise Golden, Cardiac Rehab team leader, shares information with an attendee prior to Dr. Chennareddy’s 0285SweetTeaDeniseWithGuest310x153 address to the Sweet Tea Society on February 6.





Heart healthy hors d’oeuvres included skewers of fresh pineapple, grapes, strawberries and bananas, 0294SweetTeaCucumberSnack310x153 miniature pie treats with dark chocolate, cucumber slices topped with shrimp salad, and a crunchy shell filled with cream cheese and orange marmalade.




Part of the night’s festivities included a Sanford and Son trivia quiz. In this photo, a group 0324SweetTeaTriviaContest310x153 of attendees collaborate on the question of identifying the name of Julio’s goat. Its name was Chico, for the record.




Dr. Chennareddy invited the night’s guests to share their heart attack stories at the beginning  of his presentation. A few guests took 0370ChennareddyWithGroup310x153 the microphone to offer encouragement and remind women that in a heart attack situation, their symptoms might not always be the traditional   things one would expect such as difficulty breathing, pressure in the chest or pain in the left arm. Their stories supported data from the American Heart Association that indicate symptoms such as shortness of breath, pressure or pain in the lower chest or upper abdomen, dizziness, lightheadedness or fainting, upper back pressure or extreme fatigue. Often 0355SweetTeaSharingStory310x153 women believe they are suffering from flu-like symptoms when in fact they’re having a heart attack.




Dr. Chennareddy offered useful advice on maintaining a heart healthy 0376SweetTeaChennareddyCU310x153 lifestyle and emphasized that quitting smoking is one of the most important controllable risk factors for heart disease. The program was attended by approximately 50 people.