Instructions for Accessing the SAMC Citrix Remote Access Portal

1. Go to https://connect.samc.org/ in a web browser. Sign on using your domain username and password. Once authenticated, you will be redirected to the Citrix application page.
   
2. If you log in and get a message stating you do not have access, contact the IS Help Desk at x8088 or 334-793-8088 to be added to the “Citrix_Webmail” group.
   
3. If this is the first time you have accessed the Citrix Remote Access Portal, you will have to install the Citrix Presentation Server Web Client on your PC by clicking the link at the bottom of the applications page. The program is small and safe and will not affect any other applications on your computer.
   
4. Accept ALL default options to install the Citrix Presentation Server Web Client. At this point, you will have to restart your web browser. Make sure you close all internet windows to ensure your browser fully restarts. Depending on your browser (Internet Explorer, Firefox, etc.), the prompt may look different; choose the correct option to complete the install.
5. Now log back into the Citrix Remote Access Portal at https://connect.samc.org/. You will be presented with a list of applications that you have access to. To launch an application, simply click its icon.
   

   Contact the IS Help Desk at x8088 or 334-793-8088 with any questions or problems.