The Joint Commission - TJC

SAMC is a fully accredited facility in Hospital, Behavioral Health Care, Home Care and Laboratory Programs by The Joint Commission. When an individual or staff member has any concern about patient care and safety in the organization, he or she may contact the organization's Quality Management department at 334-793-8862 or utilize a dedicated phone line 334-793-8720 to report a concern. A concern can be filed directly The Joint Commission or Alabama Department of Public Health.

The Joint Commission Office of Quality Monitoring - 630-792-5636

Alabama Department of Public Health, Bureau of Health Provider Standards-334-206-5175

Alabama Department of Public Health
Bureau of Health Provider Standards
Provider Services Unit
201 Monroe Street
P. O. Box 303017
Montgomery, AL 36130-3017


Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

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If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5 p.m., Central Time, weekdays: 800-994-6610.